Company Overview

XOI Is Xelure Technologies…. Grow With Us! 

The current pandemic brought into focus what we value as a company — OUR PEOPLE – and our plans to protect the health and safety of our people while also ensuring that our client services continue uninterrupted. 

Being in Fintech, our practice of holding our company to the same standards of our mission-critical clients’ emergency preparedness compliance now served us well. It enabled us to develop our business continuity practices: systems that ensure our teams’ safety without affecting productivity by adjusting work arrangements. 

With much success, on March 13, we held our 2020 BCP Testing. All Xelure employees, both in the U.S. and the Philippines, worked remotely from their homes. We diligently checked all systems of communication, connectivity, and security. We went through our Call Tree and scheduled BCP huddles using MS Teams. We performed health checks and roll-call for each of our three operational shifts. All participants found this exercise efficient and judged them to be successful. Most importantly, our clients did not notice any changes in our proficiency and level of service. 

As of March 15, in response to the Philippine national orders of a 30-day “enhanced community quarantine”, we instructed everyone to continue working from home in coordination with our clients. We kept our daily health and attendance checks going, as day-to-day updates around the growing pandemic were announced. We clearly communicated with our teams about the escalating situation and made sure that we are all able to deal with the physical and mental stress of the situation we are actively and unwillingly engaged with. In times of natural disasters or global pandemics, BCP’s utmost priority is checking on the welfare of people and their families. Thus far, our team and extended members (families of each of our staff) are safe and healthy: mind, body, and spirit.  

We remained committed to our people during this time. In our experience of building and managing teams, we know that prioritizing our employees’ welfare translates to success. Our team’s 30 years’ experience managing mission-critical financial technology firms through events like 9/11, SAR’s epidemic, and NYC’s Super Storm Sandy has provided us with the expertise to manage crisis preparedness. It is the bedrock upon which we assure our clients and employees that our small company will remain steadfast beside them, before, during, and after disasters. 

Now, a year and a half in, all our employees are working from home, safe and accomplished. Xelure Technologies and our clients, who luckily are also part of “remote-work” able businesses are stable and thriving in this new normal. Human Resources adapted quickly and launched our Virtual Engagement Activities in April 2020 and by far has been an ongoing and effective way to bring the Xelure Family closer together virtually. As a Mental Health break from all the stress of this pandemic, HR and the team leads run quick and fun activities during our Daily BCP Huddles (one from each shift – APAC, EMEA, and US). We are also blessed with being able to continue to GROW OUR TEAM and the huddle activities were a great ice-breaker as we onboarded new hires and made them feel part of virtual Xelure. 

Xelure Technologies is built on the foundation of a long-term partnership. Manny Santiago, Phil Santiago, and Jimmy Timmins have been working together since 2000, building remote teams and tech solutions for startups and global trading firms. Together, they have built this business on referrals of satisfied partners. In the people business, it's all about relationships and trust. 

Our Services include Staff Leasing, Recruitment Services, Management Services, and Employer of Record Services.  

As a pioneer in the Philippines, we developed the Build-Operate-Grow model from our know-how and experience in expanding businesses offshore.  

Today, Xelure Technologies and our clients continue to grow.  

Starting back in 2000, we saw beyond the allure of low-cost outsourced “call center” and were one of the first to invest in the technology aptitude of the Philippine resources to providing core services directly to our clients. Our clients were not easily serviced being comprised of the top Tier 1 banks, global exchanges, and financial technology trading systems vendors but they become satisfied customers as they were introduced to technologists who solved their problems and not an outsourced help desk. Today we leverage that foresight, the depth of our founders’ experience and leadership, and the skills and potential of our people.  

Whether you want to build your company or your career, Xelure is where you go to grow!